Contact Us
We're Here to Help
At Pepper Luna, your shopping experience matters to us. Whether you have a question about a product, need help with an order, or would like assistance with shipping or returns, we're always happy to hear from you.
Please reach out using the contact details below, and our customer service team will do our best to assist you.
Get in Touch
Email: service@pepperluna.com
Phone: 641-380-3966
Business Address:
213 Main St
Orchard, IA 50460
United States
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM Central Time (CT)
Saturday – Sunday: Closed
Response Time: We aim to respond to all inquiries within 1–2 business days. Responses may take a little longer during holidays or busy shopping periods.
How Can We Help?
We're happy to assist with questions about:
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Product Information: Details, colors, sizing, and fit.
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Order Support: Order status, order details, and order-related questions.
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Shipping & Delivery: Shipping methods, tracking information, and delivery updates.
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Returns & Exchanges: Guidance on our return and exchange process.
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Other Inquiries: Any additional questions about shopping with Pepper Luna.
For order-related inquiries, please include your order number in your email so we can assist you more efficiently.
Thank you for choosing Pepper Luna. We appreciate your support and look forward to helping you!
With care,
The Pepper Luna Team