At PICKLYFT, we want you to feel confident and satisfied with every purchase. If something isn’t right, we’re here to help.
📦 Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Items must be unworn, unwashed, and in original condition
- All tags must be attached
- Items must be returned in original packaging
- Proof of purchase is required
Items that do not meet these conditions may not be accepted.
🚫 Non-Returnable Items
The following items are final sale and cannot be returned:
- Sale or clearance items (marked as final sale)
- Gift cards
- Intimates, bodysuits, or swimwear (for hygiene reasons, if applicable)
🔁 How to Start a Return
To initiate a return, please contact us at:
Please include:
- Your order number
- The item(s) you wish to return
- Reason for return (optional but helpful)
Our support team will respond within 1–2 business days with return instructions.
💳 Refunds
Once we receive and inspect your return:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for the refund to appear in your account (depending on your bank or payment provider)
Shipping fees are non-refundable unless the item arrived damaged or incorrect.
🔄 Exchanges
We currently do not offer direct exchanges.
If you need a different size or color, please return your item and place a new order.
📦 Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
- We are not responsible for lost return packages
⚠️ Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us immediately at:
Include photos of the issue, and we will arrange a replacement or refund at no extra cost.
📍 Contact Us
If you have any questions about returns or refunds, feel free to reach out:
PICKLYFT
📧 service@picklyft.com
📞 641-380-3966
